Return Policy

 

What is Shopmonlove return policy? 

We want you to love your purchase. If you’re not 100% satisfied, we accept returns or exchanges within 30 days from the date you received your order. Shipping fees are not refundable. Note that items must be returned unused, in the original condition and packaging. Customer pays return shipping.

 

Please contact customer service at shop@monlove.com with your name, order number and reason for returning the item(s). Customer service will respond via email within 1 – 3 business days with instructions on how to return or exchange.

 

Please allow 7 - 10 business days for your return to be processed by our warehouse.